Terms of Use

These Terms of Use (“Terms”) govern the use of the Vanna AI, Inc. website, at vanna.ai (the “Site”). ANYONE ACCESSING THE SITE AGREES TO ABIDE BY THESE TERMS. Except as otherwise agreed between you and Vanna, your use of any Vanna products or services is governed by the Product Terms & Conditions. You represent that (1) you have read, understand, and agree to be bound by these Terms, (2) you are of legal age to form a binding contract with us, and (3) you have the authority to enter into the Terms personally or on behalf of the entity that you represent, and if applicable, to bind the entity that you represent to these Terms. It is your responsibility to be aware of, and to comply with, these Terms and all applicable laws and regulations of any relevant jurisdiction, when using the Site and related services. If you do not agree to be bound by these Terms, you may not access or use this Site. We may modify these Terms in our sole discretion at any time, and any such modifications shall be effective immediately upon posting on the Site. Your continued access or use of the Site after the modifications have become effective shall be deemed your conclusive acceptance of the modified Terms.

‍License and Use of the Site

The contents of our Site, including its “look and feel” (e.g., text, graphics, images, logos, and button icons), editorial content, notices, software (including HTML or XML-based computer programs) and other material, are protected under both United States and other countries’ copyright, trademark and other laws. These contents belong or are licensed to Vanna. We hereby grant you the right to view and use our Site subject to these Terms, however your use of the Site does not grant to you ownership or title of, in, or to any Site Content or any other part of the Site. Provided that you comply with these Terms, you may access, view, use and display the Site and Site Content on your computer or other internet-capable device for your own purposes, and may download or print a copy of information provided in the Site for internal use or distribution only. You may not copy, reprint, or reproduce to third parties any portion of the Site or Site Content without our prior written consent.

‍ You agree not to: (a) take any action that imposes an unreasonable load on this Site’s infrastructure; (b) use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site; (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up this Site; (d) delete or alter any material posted on this Site by Vanna or any other person or entity; (e) impersonate any person or entity or misrepresent your affiliation with any other person or entity, whether actual or fictitious; (f) obtain or attempt to gain unauthorized access to other computer systems, materials, information or any services available on or through this Site through any means, including through means not intentionally made publicly available or provided for through this Site; (g) use this Site or the content of this Site, including but not limited to the text and images herein and their arrangement, to violate, plagiarize or in any other manner infringe upon the rights of third parties, including without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or rights of publicity or any other proprietary or legal right; (h) upload, post, publish, distribute or otherwise transmit any information or material which constitutes or contains a virus, spyware, or other harmful component, or which contains any embedded links, advertising, chain letters or pyramid schemes of any kind; (i) disclose any sensitive, proprietary or confidential information, about yourself or anyone else, (j) attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with this Site; or (k) use this Site or its services (or any Site Content (as defined below)), in whole or in part, or submit any information to this Site, in violation of any applicable law, rule or regulation.

Refund Policy

Vanna AI strives to provide high-quality services that align with the needs of our users. However, due to the nature of our digital products and services, we do not offer refunds once a purchase or subscription has been made. We encourage potential users to evaluate our services through our free tier before committing to a purchase. If you have any issues or concerns about the services you have received, please contact our support team at support@vanna.ai, and we will do our best to assist you.

‍Security

‍While we endeavor to protect the security and integrity of the information we may collect from you via the Site, as described in our Privacy Policy, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. A third party could view the information you send in transit by electronic means. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

‍International Use

‍Due to the global nature of the Internet, this Site may be accessed by users in countries other than the United States. We make no warranties that materials on this website are appropriate or available for use in such locations. If it is illegal or prohibited in your country of origin to access or use this Site, then you should not do so. Those who choose to access this Site outside the United States do so on their own initiative and are responsible for compliance with all local laws and regulations.

‍Electronic Communications

‍The communications between you and Vanna use electronic means, whether you visit the Site or communicate with Vanna via e-mail. For contractual purposes, you (i) consent to receive communications from Vanna in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Vanna provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights. ‍

Disclaimer

THIS SITE AND THE INFORMATION IT CONTAINS ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. WE MAKE NO GUARANTEE THAT THE INFORMATION ON THIS SITE IS UP-TO-DATE, ACCURATE OR COMPLETE, AND YOU SHOULD NOT RELY ON IT FOR ANY DECISION OR TO TAKE ANY ACTION. WE EXPRESSLY DISCLAIM ANY WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE AND SITE CONTENT IS AT YOUR SOLE RISK. NEITHER WE NOR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE OR MAKE ANY WARRANTY AS TO THE ACCURACY, CURRENCY OR COMPLETENESS OF THE INFORMATION ON OUR SITE.

Additional Disclaimer

Vanna makes available certain descriptions of its services on the Site. At this time, those services are not available through the Site, and the particulars of the services as they actually may be delivered may vary from those descriptions. This paragraph is in addition to and not instead of the disclaimers set forth in the paragraph above (“Disclaimer”).

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES (COLLECTIVELY, THE “PROTECTED ENTITIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO: (1) THE USE OR INABILITY TO USE THE SITE; (2) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (3) ANY OTHER MATTER RELATED TO THE SITE, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF SUCH PROTECTED ENTITY HAS BEEN SPECIFICALLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS SITE, OR ANY MATERIALS OR SERVICES ON THIS SITE, OR WITH ANY OF THE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. ‍

Your Responsibility

You assume all responsibility for your use of, or access to, this Site, including your access to any Vanna literature obtained through the Site, and waive all claims or causes of action against Vanna, its officers, directors, employees, agents and affiliates in connection therewith.

Indemnity

You agree to indemnify, defend and hold harmless Vanna, its officers, directors, employees, agents and affiliates from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, arising out of or relating to any violation of these Terms or any activity related to use of the Site (including but not limited to infringement of third parties’ worldwide intellectual property rights or negligent or wrongful conduct) by you or any other person accessing the Site on your behalf.

Release

You hereby release and forever discharge Vanna (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

Privacy

The terms and conditions of our Privacy Policy are hereby made a part of these Terms.

Governing Law and Forum

These Terms are to be construed in accordance with the laws of the State of New York, without regard for the conflict- or choice-of-law principles thereof. By using the Site, you agree to submit any and all disputes arising out of or relating to these Terms to the exclusive jurisdiction of the state or federal courts located in the Borough of Manhattan, New York City, New York.

Miscellaneous

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in that provision and the other provisions of these Terms remain in full force and effect. The Terms are the final, complete, and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

Questions

If you have any questions or concerns about these Terms, please contact us at support@vanna.ai -- We will do our best to address your questions and concerns.